Volunteer Management

This workshop has been rescheduled from the previous date of June 13.

This Workshop is live online via Zoom. A recording will also be available to registrants to view at their convenience.

Without volunteers, many of our organizations would accomplish far less good in our community. They are a crucial resource that bring benefits and challenges. Volunteer resources, just like financial resources, must be cultivated, stewarded, and deployed with intention and care.

We will discuss:

• Educating volunteers to your mission and organizational culture
• How to match volunteers to opportunities
• Volunteer job descriptions to create clear expectations and boundaries for the volunteer, client, and staff
• Collecting and filing volunteer information like contact info, background clearances, and more
• Supporting volunteers in their work

Not all volunteers will be a good fit for your organization, and not every offer of help will be beneficial for your mission. Creating volunteer situations with positive interactions and outcomes will keep your volunteers energized and focused on moving your organizational goals forward.

About the Instructor: Willonda McCloud is a trusted leader and community organizer in Lancaster, PA and the surrounding region. Since 2016, she has served as President and CEO of Bright Side Opportunities Center, a community-based service provider that builds neighborhood capacity through improving the financial, physical and spiritual health of the southwest Lancaster community. Previously, Ms. McCloud was the Program Director at the Family Health Council, where she managed the HIV/AIDS contract for Central Pennsylvania. She was also the Program Manager for the County Human Relations Commission, an entity dedicated to eradicating discrimination in the public, private, and educational sectors. Throughout her career she has remained committed to volunteer leadership, serving on the boards for some of Lancaster’s most important nonprofits, and is the most immediate past chair of Leadership Lancaster. Ms. McCloud is a graduate of the nation’s oldest Historically Black College, Cheyney University, where she received a degree in Computer and Information Sciences.

All sales are non-refundable.

Thank you to the Lancaster County Community Foundation for their support of PRC’s Toolkit Series. To see the rest of the workshops in this series, click here.