Empowering Patients for Better Healthcare Access

This workshop has been postponed.

Most well-educated, middle-class Americans get frustrated when they have to navigate medical and insurance systems. But it’s even harder when you have additional barriers like speaking English as a second language, or have a lower level of formal education.

If you’ve ever tried to help someone struggling through these barriers, personally or professionally, it can be difficult to know how to help. All of the legal requirements about patient confidentiality can make it even harder.

Join us to learn how to come alongside these patients and support them in self-advocacy, without being patronizing, making decisions for them, or violating patient privacy. You will find out how to identify the health care barriers someone is facing and empower them to take better control of their health care decisions.

• Identify barriers those who may not have a strong academic background could face.
• Help a patient, including those who do not have English as a first language, overcome these barriers.
• Empower patients without a strong academic background to advocate for themselves in a healthcare setting.
• Learn how to communicate more effectively while striving to understand the patients who may have trouble accessing healthcare.

As an example, we will also discuss some concerns faced by Amish populations, a medically underserved group specific to Lancaster.

Keturah Beiler is a Registered Nurse and a Certified Hospice and Palliative Pediatric Nurse. She currently works as a nurse and palliative care program manager at the Clinic for Special Children in Strasburg. The Clinic specializes in rare diseases and explores patient centered research, primarily in the medically underserved Amish and Mennonite communities. Keturah’s passion is caring for children whose illness will end in early infant or childhood death and leads a home based palliative care service known as Cherished Lives.

All sales are non-refundable.